Refund policy
RETURN & REFUND POLICY Due to the handmade nature of our products, all sales are final. We do not accept returns or exchanges.
However, your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To report an issue, email us with:
• Your order number
• Clear photos of the item(s) and packaging
Once reviewed, we will gladly offer a replacement.
Please note:
• We are not responsible for damage caused by improper handling after delivery
• We are not responsible for lost or stolen packages marked as delivered
Thank you for understanding and supporting our small business 🕯️✨